Custom – Mrs. Koch teelaunch Factory Shop

Fast shipping and professional packing

Thanks to our longstanding association with UPS FedEx DHL and other top global carriers, we are able offer a variety shipping options. Our warehouse personnel are well trained and will pack the goods according to our exact and precise specifications. Before shipment, all items are carefully examined and securely secured. Every day, we deliver to thousands of customers across different countries. This is a sign of our determination to becoming the largest online retailer on the planet. These warehouses are situated in Europe just as they are in USA.

It is important to note that orders with more than one item are given a processing time according to the particular item.

Prior to shipment, we inspect the ordered items carefully before shipping. The majority of orders will be sent within 48 hours. The estimated delivery time is between 3 and 7 days.

Returns

Due to multiple parties, including the factory and the warehouse, we're unable to completely manage our stock. Stocks are subject to change at any time. Be aware that your order may become unfulfilled when you have placed the order.

The policy is 30 days. However, if thirty days have passed from the date you purchased the item, we cannot give you a refund or exchange.

The item should not be used, and it must be in the original packaging. The item must be in its original packaging.